Javatpoint Logo
Javatpoint Logo

Advantages and Disadvantages of E-Commerce

E-commerce, commonly referred to as electronic commerce or internet commerce, is the term used to describe the exchange of money and data to transact business through the internet. E-commerce, which can apply to any form of economic transaction made possible by the internet, is frequently used to refer to the online selling of tangible goods.

Advantages and Disadvantages of E-Commerce

While all facets of running an internet business are referred to as "e-business," "e-commerce" primarily refers to the exchange of products and services.

History of E-Commerce?

E-commerce origins have been found in the early days of the internet when it was initially becoming common to purchase online. Companies like CompuServe and America Online (AOL) started enabling online shopping for their clients in the 1980s by utilizing virtual shops. Most of the time, these early e-commerce platforms were used for marketing and selling tangible products like CDs and books.

The World Wide Web's introduction in the 1990s greatly facilitated online shopping for consumers. This sparked the development of several new e-commerce platforms, like Amazon and eBay, which made it possible for anybody to purchase and sell things online. These platforms transformed how consumers thought about purchasing and significantly facilitated small enterprises' access to a worldwide client base.

E-commerce developed along with the internet's continuing development. In the 2000s, corporations started to create more sophisticated e-commerce systems, such as those utilized by social media platforms like Facebook and Instagram, enabling enterprises to sell their goods directly through their social media profiles. The expansion of mobile devices and mobile commerce (m-commerce), which has made it even simpler for individuals to purchase online while on the go, has also greatly influenced the e-commerce sector.

E-commerce is booming right now and will keep expanding thanks to innovation and technology. E-commerce is anticipated to develop and adapt in the future with the introduction of new technologies like AI, VR, and Blockchain and the rising usage of smartphones. In general, e-commerce has experienced tremendous development and change throughout history as new technology and business models have appeared to facilitate online shopping.

Some Of The Largest E-commerce Firms In The World

Here is a ranking of the biggest e-commerce firms in the world:

  1. Alibaba
  2. amazon
  3. JD.com
  4. eBay
  5. Shopify
  6. Rakuten
  7. WalmartTop of Form

Types of E-Commerce.

E-commerce is typically associated with an online business transaction between a provider and a customer. While this theory is correct, there are six main categories of e-commerce, each with its own unique traits. ASC X12 was created in 1979 by the American National Standards Institute as an international standard for commercial document sharing through electronic networks.

Since eBay and Amazon were among the first internet firms to offer electronic transactions, it is hard to infer the history of e-commerce without them. The e-commerce sector transformed in the 1990s with the emergence of eBay and Amazon. Customers may now use e-commerce to purchase anything. There are four basic types of e-commerce:

1. Business-to-Consumer (B2C)

In this industry, a company offers goods or services to customers directly through the Internet. You may, for instance, purchase something from Amazon, Flipkart, or another website.

2. Business-to-Business (B2B)

In this scenario, businesses use the Internet to sell goods or services to other businesses. Because both parties involved in this sort of e-commerce are corporations, its volume and value may be enormous.

3. Customer to Customer (C2C)

Consumer-to-Customer transactions occur when one consumer sells his or her goods to another consumer through the Internet (C2C). In this scenario, a consumer uses the internet to sell another consumer their property directly, such as an old vehicle or bike.

These transactions are often carried out through third parties that offer internet platforms. For this, a lot of businesses, like Olx, either charge the customer for the service or offer it for free.

4. Consumer to Business (C2b)

The conventional view of product exchange in C2B is completely reversed. Online specifications for building a consumer website are an example, and many businesses offer to develop a website for this at a reasonable price. The same may be said for insurance or vacation packages.

E-commerce Characteristics

1) Ubiquity

E-commerce is ubiquitous; it is always and everywhere accessible. Through an internet connection, customers may purchase or sell goods whenever they want from the convenience of their home or workplace.

2) Global Reach

Translations into many languages are now possible on e-commerce websites.

3) Universal Standards

In this instance, the term "Internet Standard" is used to refer to all standards. Worldwide, all nations adhere to these norms. A key component of trade is branding and advertising. E-commerce may offer music, video, animation, signs, billboards, and more. Television technology, however, is abundant.

4) Wealth

A significant aspect of the business is branding and advertising. Video, music, animation, billboards, signs, and other media can all be delivered via e-commerce. It is, nonetheless, rich in television technology.

5) Interactivity

With e-commerce technology, the consumer and the retailer may converse in both directions. You can phone or send an email to communicate.

6) Information Density

All market players now have access to information of a far higher calibre. The customer's personal information, product information, and payment information are sent to the merchant during the online purchasing process, and the consumer receives the product information.

7) Personalisation/Customization

Depending on a person's name, hobbies, and previous purchases, messages can be delivered to certain people.

8) Social Media

Users exchange information on social networks, and businesses promote their goods there.

Advantages of E-Commerce

We now understand the benefits of e-commerce. Whether a person is a client or a businessperson, everyone wins from this.

1. Selling Internationally

It is a platform where any trader or business may advertise their goods as much as possible around the globe. Additionally, anybody can purchase the item for themselves from any location.

In this, communication between the client and the merchant is simple. E-commerce functions as a worldwide business model as a result. The businessman may boost the worth of his product brand by doing this.

2. Accessibility

Anything may now be purchased quite easily. On the e-commerce platform, products are accessible around the clock. Compared to offline markets, it is considerably better.

3. Cheap

The client and the firm are linked directly through this business strategy. Because of this, any business or group may offer their goods directly to consumers. The business could increase its margin in this. The same client can purchase the good or service for less money online than in a physical store.

4. Domestic Delivery

A customer's requested item is quickly delivered to his home via an e-commerce company. Additionally, client complaints are addressed along with this. People prefer to purchase goods online because of this.

5. Locating Basics

Finding the products you need in the offline market is really challenging. At the same time, we may use a single click to browse an online e-commerce website and purchase the products we need. Customers have far more convenience with this alternative than with an offline market.

Disadvantages of E-Commerce

If you believe that using E-Commerce or conducting your buying online is safe. Therefore, your reasoning is wholly incorrect. Because it has benefits, there are some drawbacks as well, which are listed below.

1. Safety

E-Commerce has a significant issue from online fraud. Hackers steal personal information, financial information, and other data from websites. The issue of hacking persists because of any negligence.

No website makes any assurances that your personal information won't be compromised, and hacking has always been seen as a drawback of e-commerce. Therefore, create a secure password for your online store.

2. Fear

When purchasing online, most of the shops lack a physical presence, and before completing online payment, customers have reservations about this. People worry that they will lose their money if the wrong goods are delivered and that it would be challenging to obtain their money back if the website is unreliable.

3. Some things are difficult to purchase online

if you believe that you can buy everything and everything online. You are, therefore, completely mistaken in your thinking. Some necessary items and valuables are challenging to purchase online. People believe it is more appropriate to purchase items like jewelry from brick-and-mortar stores rather than online.

4. Delivery Is Late

You are granted a specific amount of time while buying on an e-commerce website, after which you will get your purchase. However, this seldom occurs, and for some reason, the merchandise usually arrives to you sooner than promised.

5. Self-Awareness

Online shopping is impossible since we cannot physically inspect or test anything before making a purchase. Occasionally, an item may appear appealing on the website, but in practice, it may be considerably worse. The main drawback of e-commerce is this. People who are offline can touch and see the object of their choice.

6. Risk of Privacy

Privacy Every individual is required to disclose their personal information, such as name, address, phone number, etc., to the online retailer before completing a transaction. Some e-commerce websites have such porous security that hackers may quickly access them. Personal data about persons is also taken. The folks may incur high costs because of this catastrophe. People are reluctant to purchase online because of this.







Youtube For Videos Join Our Youtube Channel: Join Now

Feedback


Help Others, Please Share

facebook twitter pinterest

Learn Latest Tutorials


Preparation


Trending Technologies


B.Tech / MCA