What is the full form of KPO
KPO: Knowledge Process Outsourcing
KPO stands for Knowledge Process Outsourcing. It is a form of outsourcing where knowledge and information related work of a company is carried out by a different company within the same organization or different organization to save costs and resources. It is a subset of Business Process Outsourcing (BPO). KPO is more specialized and knowledge based as compared to BPO.
Importance of KPO
KPOs are known for their operational proficiency and increased value of their products and services. It lessens the complexities of the company and human resources. India has been the most preferred destination for KPO due to various favorable factors like availability of skilled and English speaking workforce, friendly government policies, cheap labour etc.
Types of KPO
KPO service provides all type of research and information gathering, intellectual property, equity research, business and market research, training and consultancy, legal and medical services etc.
Advantages of KPO
Disdvantages of KPO