Definition of Marketing by Philip Kotler

Market

Definition of Marketing by Philip Kotler

Philip Kotler states, "A market consists of all the possible consumers sharing a certain need or want who would be ready and able to participate in trade to fulfill that need or desire."

Various market structure types

Definition of Marketing by Philip Kotler

Buyer and seller combinations make form a market. The most defining feature of all buyers and all sellers is their extreme diversity. They may be separated into several categories even though they share some characteristics. These groups differ in terms of the type and size of the market, the nature, and size of purchases, the purpose of purchases, etc. There are four types of markets that we can study.

They are:

  1. Consumer market,
  2. Business market,
  3. Government market,
  4. Institutional market.

1. Consumers' Markets

Definition of Marketing by Philip Kotler

The market is reasonably large. It comprises everyone who has an unmet need. The number of purchasers is substantial. So far, since their purchases are made for their use and not for resale or further manufacturing, people only make small purchases. There is no intimate interaction between customers and the company due to the high number of customers.

In addition to the enormous numbers, the purchasers were geographically dispersed.

The consumer market extends to the entire world. There are a lot of intermediaries in the supply chain because there are a lot of buyers and because these purchasers are dispersed geographically.

The amount of purchase is small, and the consumers have various choices. As a result, they react strongly to price changes. Price elasticity describes the consumer market's demand.

2. Business Markets

Definition of Marketing by Philip Kotler

Any businesses that purchase items and services utilized in creating goods or services sold, rented, or provided to others are included in the business market. Because of this, the commercial market does not buy items for personal use.

They are two types:

  • Industrial markets
  • Resale Markets

3. Government Markets

Definition of Marketing by Philip Kotler

Government organizations are big buyers of products and services in most nations. Government markets are essential, particularly in emerging countries like India, where the government undertakes most infrastructure development and production. The government will consider a supplier's higher quality or track record of meeting deadlines.

They frequently choose home providers over international ones. Government agencies need a lot of paperwork from their suppliers. As a result of the heavy paperwork and complexity, decisions are delayed.

The number of rules that must be obeyed is too great. The government market is rife with red tape. They make frequent significant purchases. Cost or pricing is quite essential. Advertising emphasizing product distinction and personal selling has less impact on winning bids.

4. Institutional Markets

Definition of Marketing by Philip Kotler

Schools, hospitals, nursing homes, jails, and other institutions required to offer products and services to those under their responsibility make up the institutional market.

Low budgets and captive customer bases are characteristics of many of these enterprises.

For example, hospitals must choose the type of food to purchase for the patients. Profit is neither the primary goal of this purchase because the food is given to patients as part of the whole package of services, nor is cost containment the primary goal of this purchase because subpar cuisine would make patients complain and damage the hospital's reputation.

The hospital's buying representative is tasked with looking for institutional food suppliers whose quality meets or exceeds a particular minimal level and whose costs are reasonable.

Several food sellers established distinct divisions to appeal to institutional customers.

Similarly, in the example of a bank, the stationery for the forms and dockets are acquired as part of the service package provided, not with an eye towards profit.

Four Major Forms of Consumer Market

Definition of Marketing by Philip Kotler

Consumer markets are those for goods and services individuals purchase for their own or family use, such as automobiles, LED TVs, refrigerators, toothpaste, ice cream, apparel, and air travel. Through their product and service offerings, businesses in the consumer market try to determine and satisfy the consumer's needs.

They also try positioning the products in the customers' minds to increase awareness and purchase prices.

The following categories apply to consumer markets

1. FMCG: Fast-moving consumer goods

Definition of Marketing by Philip Kotler

Fast-moving consumer goods, or FMCG as they are commonly called, typically contain a wide range of regularly purchased items, including toothpaste, shampoo, soap, cosmetics, hair oil, and detergents, as well as other non-durables such plastic goods, CFL bulbs, paper & stationery, and glassware. Chocolates, medications, packaged foods, and soft drinks can also be considered FMCG.

These products have an enormous volume potential but a low unit value; thus, regular repurchases are necessary. India's market was at Rs. 2.2 lakh crore in 2013. Hindustan Unilever Limited (HUL), ITC, Nestle India, Amul, Dabur, Asian Paints, Cadbury India, Britannia Industries, Procter & Gamble, and Marico Industries are the top 10 FMCG firms.

Limited is a company Benckiser, GSK, Pepsi, Coke, Himalaya, Bajaj, Godrej, and other leading businesses are also in this sector.

Fast Moving Consumer Electronics (FMCE) is a new subgroup of FMCG that includes innovative electronic devices, including MP3 players, mobile phones, and digital cameras. Compared to other electrical items, they need to be changed more regularly.

2. Consumer Durables

Definition of Marketing by Philip Kotler

Consumer durables, on the other hand, are limited-volume items with high unit costs. It is sometimes referred to as Brown Goods or White Goods. Brown goods include Televisions, DVD players, home theatres, camcorders, game consoles like the Microsoft ZBox 360, Sony Playstation, Nintendo WI, and personal computers. In contrast, White goods include refrigerators, freezers, washing machines, dishwashers, and microwaves.

When a product is not categorized as a white or brown good, it is referred to as a white good overall. This category now includes domestic electronics products formerly classified as brown goods.

3. Soft Goods

Definition of Marketing by Philip Kotler

Compared to FMCGs and consumer durables, soft products are often more expensive. Due to the need for a quicker replacement cycle, these commodities are also low-volume. Examples include clothing, apparel, shoes, and other items.

4. Yellow Goods

Definition of Marketing by Philip Kotler

In addition to white and brown goods, there is another less common category of yellow goods. Forklifts, quarrying equipment, and materials for construction and earthmoving equipment are all considered Yellow Goods. This term also refers to tractors and other agricultural machinery.

Significant market features

Definition of Marketing by Philip Kotler
  • Enormous numbers of buyers and sellers;
  • Manufactured by each company is a standardized product that is identical in every way;
  • "Price takers" companies that accept the price as it is;
  • Entry and exit for sellers are free;
  • perfect understanding of the market.

Use of Marketing Research

Definition of Marketing by Philip Kotler

Marketing research may be crucial in bringing a product to market that customers appreciate and is excellently presented to them.

The primary applications of marketing research are:

  • The manufacture of products
  • Product enhancement and decoration
  • Testing and improving a product
  • Consumer-focused
  • Design of packaging and advertisements
  • Procedures and displays at the point of sale

Kotler (1986) provided the following general definition of a Product

Definition of Marketing by Philip Kotler

"... anything that may be presented to a market for attention, acquisition, usage, or consumption that might satisfy a demand or need. Physical things, services, persons, locations, organizations, and ideas are all included. A company that wants to sell its items in a market must carefully investigate the market and may hire many market researchers.

It will need to investigate the market's features, including:

  • The individuals and businesses that make the market
  • The item that was purchased
  • The reason for purchasing it and the demands it will fulfill
  • The seasons and events (such as birthdays, moving into a new house, or regular purchases) when the product is purchased
  • How you purchased the item (e.g., visit to retail outlet, regular order, telephone order, or Internet shopping)