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Why is my Wi-Fi not working?

Why is my Wi-Fi not working

There could be a variety of reasons why a Wi-Fi connection was terminated. Below is a list of steps that can assist you in resolving this issue.

Wi-Fi is not enabled on device

As a security safeguard, a button is now provided on the laptop that turns on and off the Wi-Fi. Be mindful that your Wi-Fi is activated; you may tell by glancing at any button or status light indicator. When Wi-Fi is activated, the light will normally be either blue or green.

Verify the wireless connection is enabled

In Windows, you must first verify that the wireless connection is enabled. To do so, go to Start. Then put network connection in the Search text field and select View network connections from the drop-down menu.

Also, in Windows 8, on the Start screen, type network connection anywhere. Select the View network connections option from the search results.

Select the View network connections option from the search results. In Windows 10, type network status next to Start in the search text box, then hit Enter. Under the Change your network settings area of the Status pane, choose the Change adapter options option

Right-click on your wireless connection in the Network Connections window and select Enable. Attention, the network connection is already enabled if you see "Disable."

Verify the SSID and security key are correct

If you see various wireless networks from wireless connections, you need to be aware that you are connecting to the correct router name (SSID) and enter the right password or security key. Be remember your laptop will not be connected to the Internet if you are trying to connect to a neighbor's router and entering the wrong password.

Make sure the Internet is working

It is conceivable that the problem isn't with your computer, but with your Internet provider, if your Internet doesn't work after you've connected to your Wi-Fi device. Now, you are required to make sure if your internet connection is working; it can be verified by connecting a different device such as another smartphone, laptop, tablet. It's simple to conclude that the problem is with the computer if the Internet connection works on another device.

If the Internet connection does not operate on any device, there could be a problem with the modem, router, or ISP (Internet service provider). If you are having difficulties with your Internet connection, contact your Internet Service Provider's technical support team for assistance.

Reset modem and router

It is not unusual for a network router, cable modem, or DSL modem to face issues that become a reason to prevent internet connection with one or more devices. If you are not sure if this is the problem, you can test it by unplugging the router and modem from the wall. After disconnecting the power successfully, reconnect the power after 10-15 seconds. Because reconnecting your modem and router to the internet can take several minutes, wait before testing your Internet connection on your computer. Furthermore, try to reboot the computer system if you are still facing problems.

Disable firewalls

It's possible that having multiple software firewalls installed on your computer will cause issues with your network connection. If you're not sure if this is a problem, try briefly disabling any firewalls on the computer. Disabling the Firewall that comes with security programs maybe help you out to resolve this problem.

Restore Windows to an earlier copy

If Wi-Fi has worked in the past, you can try restoring Windows to an earlier copy with Microsoft Windows. Bad software or settings, in some cases, may become a reason to generate issues with Wi-Fi adapter, which led to prevent accessing the Internet connection.

Reinstall wireless devices and drivers

If your system has faulty drivers or problems with the wireless drivers, you won't be able to see any Wi-Fi networks, and you might have trouble recognizing your wireless card. If you're having problems with your driver, you can try the instructions below:

Remove the device and let Windows re-detect the Wi-Fi card

  • First, you need to access the Windows Device Manager.
  • Expand the Network adapters section in Device Manager to see all network devices.Now, you are required to highlight or select your Wireless network adapter or Wi-Fi. Then, to remove the gadget, press the Delete key. Also, if there is a check box to uninstall the drivers, keep it unchecked for the time being.
  • When you have successfully removed the device, then close all windows and reboot the computer system. Allow Windows to detect and install the network card once more.
  • If your problem persists after Windows re-identifies and install the wireless card, it's possible that the problem is caused by the drivers. There are somestepsgiven below that can be followed to reinstall wireless drivers and the network card.

Reinstall the latest network drivers

  • Find and download network drivers for your network adapter. However, it will be better to get the drivers directly from the manufacturer, for example, Netgear, Linksys, HP, or Dell.
  • Now, you need to access the Window Device Manager.
  • Expand the Network adapters section of the Device Manager to see all network devices.
  • Now, you are required to highlight or select your Wireless network adapter or Wi-Fi. To remove the gadget, use the Delete key. Also, see if you can uninstall the drivers by checking the box.
  • Once the device has been successfully uninstalled, shut all active windows and install the downloaded drivers. Run the setup or executable file for the drivers if you have.
  • Now, reboot the computer system, then test the internet connection is working on the system.

Reposition wireless router or computer

If your computer is having trouble sustaining a good signal with your wireless network, there could be issues with your internet connection. Reposition the router and its antennas, and make sure this is not a problem.

If you are facing problem with signal strength, you can think about a range extender (repeater) that helps to generate a strong signal for all areas. The router's frequency, on the other hand, can be modified to reduce signal interference from wireless devices.

Hard reset the laptop

With the laptop, you should try to hard reset it with the help of following below steps:

  1. First, you have to shut down the computer.
  2. Disconnect the AC adapter (power) when the laptop is shut down, then remove the battery.
  3. After disconnecting the AC adapter and removing the battery, leave the system shut down for 30 seconds. The press power button in 5-10 second intervals while off.
  4. After that, reconnect the AC adapter and reinstall the battery in the computer (power).
  5. While the computer is booting, turn it on and enter CMOS setup.
  6. In the CMOS setup, you must now reset the CMOS settings to their default values, save the settings, and end the setup.

If you are still having trouble connecting to the internet via Wi-Fi, try removing the Wi-Fi adaptor from Device Manager. Then restart your laptop to see if Windows identifies the Wi-Fi device again.

Upgrade router firmware

Trying to upgrade the router's firmware if you are always unable to connect the computer connecting to the router.

Operating system corruption

If you have attempted all of the above methods to connect your computer to a Wi-Fi network but still can't get online, the problem could be caused by file corruption in the operating system. To determine if you have bad hardware, you should wipe everything and reinstall your operating system as a last option. Doing so may help to verify that computer does not have any problem and everything is clean on the computer system.

Bad hardware

If you have tried all of the above methods for connecting your Wi-Fi connection to your computer but still can't get online, the problem could be with the Wi-Fi adapter or related hardware. If you are using a desktop computer that contains Wi-Fi built into the motherboard, make sure the antenna cable is okay; if it is okay, replace the motherboard. If you are using a laptop, it is suggesting you have the laptop serviced. If you have done all of the above instructions and the Wi-Fi is not working for multiple devices, you may need to replace the router.


If you need a quicker solution or you are out of budget for replacing hardware, connecting a USB network adapter with the computer is an alternative solution. These adapters can be installed quickly into the computer and are comparatively inexpensive.

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